Support

Every purchase of DNEWS, DMAIL , DMailWeb or CWMail includes a complimentary twelve months free email support plus access to upgrade free to any new release of the product purchased for a period of twelve months from your purchase date.

We pride ourselves on the quality of the support we provide for our software. We will answer most email questions within twenty-four hours. We also have user mailing lists to enable users of our software to share experiences and insights. These lists also provide us with feedback on what new features would be of general interest.

Online Documentation

Support EMAIL addresses

Sales questions

Misc useful web links

Mailing lists & News Groups

Contacting NetWin

As a general rule, email is the best way to contact us, however if your EMail is faulty, or if you have had no respone for 48 hours on any question then please FAX us, +64-9-6300689

Physical Mail can be sent to:   NetWin Ltd, PO Box 27574, Mt Roskill, Auckland, New Zealand.

DNews Mailing List

The DNEWS mailing list is also gatewayed to a News Group and to the web via a dnewsweb gateway, click here to read the group directly via the web:

To subscribe to the DNEWS discussion/support mailing list send to:

	dnews-request@netwinsite.com

A message containing one word: 

	subscribe

Then to post to the list send to: 

	dnews@netwinsite.com

 

DMAIL Mailing List

To join the DPOP or DMail mailing list send an email message to dmail dmail-request@netwin.co.nz with a message containing the line


subscribe dmail


You can then send messages to the list by sending to dmail@netwin.co.nz
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